Terms & Conditions

At Lucsio, we are committed to providing you with high-quality products and a smooth shopping experience. Please read our detailed policies below to understand the terms for returns, replacements, warranties, and shipping.

Return Policy
We do not offer returns on any product once it has been sold.
We encourage you to carefully review your purchase and contact customer service for any queries before placing your order.
Replacement Policy
Replacements are available only if the product is found to be damaged during delivery.
To initiate a replacement, you must notify us within 48 hours of receiving the product, along with photographic evidence of the damage.
The product must be returned in its original packaging for the replacement process to be completed.
Warranty Information
Our products come with a 1-year manufacturer’s warranty against manufacturing defects.
The warranty does not cover physical damage, normal wear and tear, or mishandling.
For warranty claims, please contact our customer service with proof of purchase and detailed information about the issue.
Shipping Information
We deliver across major cities and towns in the country.
The estimated delivery time is between 7 to 10 business days.
Please note that delivery times may vary depending on your location and unforeseen delays such as weather conditions or courier issues.
You will receive a tracking number once your order has been dispatched.
If you have any questions or concerns, please reach out to our customer support team at
Email - admin@lucsio.com
Phone No - 7021247619
We are here to help you at every step!